Submit a Ticket - Product Warranty
We are here to help! While we aren't stoked that you are here because it means that something went wrong, we really appreciate you taking the time to let us make it right. We never waste an opportunity to learn, grow, and be just a little bit better.
Please provide us with some information below, including a photo of the product/issue, and we will figure out how to create a win-win-win. Many people receive our products as gifts and aren't sure what product they have - we're happy to help solve the mystery and the easiest way for us to do that is with a good photo.
About our team
We are here to help solve product warranty-related issues and get the replacement that you need. We have a small team and appreciate your patience with us as we get back to you within three business days of receiving a request.